Verification documents should always be uploaded through your StraitsX dashboard, unless an error prevents you to from doing so. In which case our Customer Support Team may be requested to upload documents through a dedicated form.
Unless specifically required by our Team for case investigation or as specified above, you should remain wary of sending any document through email. Additionally, we strongly advise against sending your personal documents through other channels outside our website and official channels as there might be a possibility of your email being sent to unintended recipients.
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