Get to Know StraitsX (2)
Read about StraitsX, our Terms of Service, and what we offer for businesses
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Can I skip the Assessment? What happens if I fail, or don't complete the CKA by 19 June 2025?
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Who needs to take the Customer Knowledge Assessment (CKA) and by when does it need to be completed?
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What is the Customer Knowledge Assessment (CKA) and why do I need to take it?
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What is the process to determine whether I qualify for compensation?
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Are there any conditions to accepting a compensation payment?
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How do I lodge a claim for compensation?
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How Do I Request a Quote From the StraitsX OTC Desk?
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Transaction Limit for StraitsX OTC Trade
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What Are the Operating Hours of the StraitsX OTC Desk?
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What are the rates and how is it paid out?
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Transaction Limit for StraitsX Earn
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Will the rates offered by Earn change?
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How do I submit a whitelisting request for my personal account?
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Address verification with browser wallets for Singapore-based account
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Address verification with universal QR wallets for Singapore-based accounts
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What are the requirements to set up a StraitsX Personal Account?
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Can I Register for StraitsX Account without a Valid Address Outside Singapore?
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Can I hold multiple StraitsX accounts?
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How to update 2-Factor Authentication (2FA) device or app
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How to setup Google Authenticator
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How to Reset My Two-Factor Authentication (2FA)?
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A Guide to Periodic Review and Transaction Verification
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How to Verify an International-Based Account
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Can I open an account on behalf of someone else?
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How many verified bank accounts can I have?
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Bank Account Verification for USD Transfers
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How do I verify my Indonesian bank account?
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Why am I getting an "internal risk procedure" error when I try to do a transaction?
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Enabling the XSGD Token on XRP Ledger
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How long does it take to process Singapore dollar transfers?
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Address verification with browser wallets
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What is the difference between custodial and non-custodial / private addresses?
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How do I submit a whitelisting request for my Singapore-based business account?
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Transfer Out Indonesian Rupiah
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Transfer Out Singapore Dollars
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Can I make a GIRO deposit on my Singapore-based account?
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How to Manage Users in Your StraitsX Business Account
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How to Set Up or Update Two-Factor Authentication (2FA)?
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How to reset my password