Compensation claims will be fairly investigated to assess eligibility for compensation and StraitsX’s liability will be determined according to the applicable Regulatory Policy.
Where there is discretion in determining liability, or where liability is not mandated but merely suggested or recommended, StraitsX may decide not to provide compensation if its liability is excluded under the StraitsX T&Cs or Applicable Laws.
At StraitsX’s discretion, a compensation payment may be made either in the form of the actual loss or theft of tokens (“lost tokens”), any other token issued or supported by StraitsX or any fiat currency, and the valuation of the lost tokens may be based on either: (a) the market value of the tokens at the date and time of the incident that resulted in the loss, or (b) the current market value at the time of the compensation.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article