StraitsX supports USD transfers to and from banks worldwide via the SWIFT network.
Supported Transactions
- Deposits (Transfer In): USD deposits must be made via SWIFT transfer from your personal bank account.
- Withdrawals (Transfer Out): USD withdrawals can be processed to any linked and verified bank account.
Important Notes:
Transfers from Non-Bank Financial Institutions (NBFIs) are not accepted. This includes services such as Wise, GrabPay, Razer, LiquidPay, Matchmove, and Singtel Dash.
Deposits made through NBFIs often display the third-party platform’s name instead of the actual sender. This mismatch can result in delays, rejection, or a refund, which may incur processing fees.
To avoid these issues:
- Always transfer from a bank account under your legal name
- Avoid using payment intermediaries or wallet apps
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