We understand how important it is that transactions are processed as fast as possible. In the event that your transaction has been under review for a longer time than usual, here’s a few steps we recommend you take:
- File a support ticket.
Make sure to include all relevant details when you submit a support ticket. - Check in with your Assigned Customer Support Officer.
Continue to reach out to them for updates on the review’s progress and to find out if there are any additional actions needed from your end. - Stand by for updates.
Although each case is different and hence we may not be able to give an expected timeline, we aim to provide updates as soon as we have them.
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