XSGD can be transferred to either a personal wallet (non-custodial address) or a supported Singapore-registered digital asset platform (custodial address).
Pre-requisites
Before initiating an inbound XSGD transfer, ensure the following conditions are met:
- The blockchain address has been whitelisted on the StraitsX account (How to whitelist a blockchain address)
- The blockchain address and network selected for receiving XSGD funds are correct.
Note: Due to the nature of blockchain transactions, transfers are irreversible. An incorrect or invalid address will result in the permanent loss of funds.
Step-by-step instructions (Blockchain Method)
To transfer XSGD to your StraitsX account, proceed with the following steps:
- From your Home page, select "Transfer In".
- Choose "XSGD" as the asset.
- Select "Blockchain Transfer" as the transfer method.
- Select a blockchain network, and click on the "Transfer In" button.
- Transfer In instructions will be displayed. Initiate transactions from your external wallets or digital asset platforms to the provided StraitsX blockchain deposit address.
- Once the transaction is confirmed on-chain, your account will be credited.
Required Block Confirmations
We will credit your account once the transaction is confirmed on-chain. The number of confirmations required depends on the network:
Network | Required Confirmations |
Ethereum | 6 blocks |
Polygon | 10 blocks |
Zilliqa | 3 blocks |
Avalanche C-Chain (AVAX) | 6 blocks |
Arbitrum | 6 blocks |
XRP Ledger (XRPL) | 12 blocks |
Hedera | 1 block |
Important Reminders
Only transfer assets from a wallet that you own or control.
Make sure you are sending the correct token using the same network selected during the Transfer In process.
Do not send funds from unsupported blockchain networks or from custodial platforms that are not officially supported. Doing so may result in a permanent loss of funds.
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